Frequently Asked Questions
The assessments I provide are something that you won’t get anywhere else. Your average OT isn’t going to assess your hypermobility and the impact on your life in the same way as I do. I provide a thorough assessment and report full of recommendations specific to your hypermobility condition.
I want as many people as possible to be able to access to my big picture assessment process to help them on their way to managing their condition. The “therapy” parts can often be provided by other therapists and I can make recommendations for the types of therapies you may need in our assessment. I do ofter a limited number of follow up appointments if clarification is needed post-assessment, however, I do not aim to provide the ongoing therapy.
A lot of the education that I used to provide in follow up sessions will soon be available via online courses, and occasional face to face workshops. This frees me up to see more people for their big picture sessions and get them on their way to living a better life with their condition.
Being able to take something back to a doctor or health professional which outlines all that we covered
If you have trouble remembering all that is covered in the appointment
Detailed recommendations (far more detailed that those made in the appointment e.g. what equipment to buy and from where)
For your own records
For applications for funding or for other services you are accessing (e.g. NDIS)
HypermobilOT is now more broadly “Michelle O’Sullivan Occupational Therapist” – with some differences.
The services I offer now are only to adults living with connective tissue disorders and related comorbidities. I no longer work directly with those under the age of 18.
You may be wondering why? Because there are a LOT more paediatric occupational therapy practices who can do similar work to what I used to do. And in 2019, there will be more, as I will be offering more training to Paediatric therapists in hypermobility. If you’re having trouble finding a paediatric OT who is hypermobility-savvy, let me know and I will see if I can help you find one!
Online Appointment Questions
Online consultations are for anyone who lives outside the Service Area listed here. If you live in Sydney and can get to my clinic location, that is preferable to an online consultation, as you can claim it on Medicare or a Private Health Fund, if you have a EPC referral (Medicare) or cover with your health fund.
International consultations are also possible. The whole point of online consultations is to make sure location is no longer a reason why people can’t get the help and support they need to reach their potential.
USA: If you’re interested in a consultation, please contact me before making an appointment as I need to tweak my insurance coverage to see you. No problem!
At your appointment time, we connect via the nominated platform (e.g. Zoom, Vsee or FaceTime). From there, it’s just like any other consultation, except I can’t shake your hand or touch you!
Everything we need to cover can be done via video, so you’re not missing out on too much – except being able to claim on Medicare or a Health Fund.
Please note: You will be sent an invoice for your appointment prior to the consultation. This will need to be paid BEFORE your appointment in order for your appointment to go ahead.
Unfortunately, you cannot claim on Medicare or your Private Health Fund for Occupational Therapy consultations over the internet. Medicare and Health Funds require that the service be provided face-to-face to be eligible for rebates.
Payments & Claiming
Yes, I do for disability pensioners (DSP) & students. For each different assessment or appointment there is also a concession rate, marked clearly by “Concession” or (C). A valid disability pension card or student card is required to access these rates.
For face to face appointments, you can pay by credit card, EFT or cash.
For online appointments, an invoice will be sent prior to your appointment. You can pay via bank transfer (on receiving invoice) or credit card (when you book).
You can claim a Medicare rebate if you have a current Enhanced Primary Care / Complex Disease Management Plan with Team Care Arrangements from your GP. Please talk to your doctor about this. Generally speaking, you are eligible for this type of referral if you have a chronic condition and see 2 or more allied health professionals. This referral needs to have my name “Michelle O’Sullivan” on it, and at least one (1) session allocated to Occupational Therapy.
If you’re eligible for a rebate through Medicare, that can be processed online at the time of consultation.
For private health fund claims, a receipt will be emailed to you for you to submit to your health fund.
For self managed NDIS clients, a receipt will be provided to you upon payment.
For plan managed NDIS clients, an invoice will provided to your plan manager. Please note I will need to contact your plan manager BEFORE your appointment to confirm you have funds to pay for your appointment. If you choose not to provide details of your plan manager, the liability will fall on you to pay the invoice if you have insufficient funds in your plan.